HVAC Service Reviews

We had to replace the HVAC unit in summer of 2021 all of the staff from office to field staff for Horizon are professional and genuinely concerned to make the process seamless. That level of service doesn't stop at the end of the sale and installation. We have a maintenance contract with them. I would recommend Horizon for installation and maintenance. Brian is the technician who seems to be assigned to our account. He is professional and answers all question and concerns which you may have. Thank you to all of the staff of Horizon Heating and Air for your commitment to quality service!! Read Less

We've used Horizon twice so far. The first time was for system maintenance and the second was to fix our heating system. Both of the techs were friendly, clean, and knowledgeable. Their heat and ac service plan is well worth the money. The people I've spoken with at the office are also friendly and helpful. Read Less

From the time I called to the time of service was just a few hours. They called ahead to give me the heads up they were on the way and then when they arrived were courteous and professional. Tristan, my service tech, diagnosed the problem, presented the solution and had the parts on the truck. He was done in a timely manner and was on his way. It was an efficient professional repair that got us back up and running. Horizon has had and will have our business going forward. Read Less

Young man was on time, actually early. He stayed in contact timing arrival. Polite, despite malfunctioning security gate. He quickly completed the maintenance and reviewed several issues with AC system, considering its advanced age, that will require attention soon. Will revisit situation in a few months, if not necessary to replace before then. Much pleased with your employee and your company. Read Less