HVAC Service Reviews

The Tripp Blanton and the entire staff were always so polite, respectful, trustworthy and honest . Excellent work ethic and skills. Explained their services very well. My mom and I knew what to expect and they were always prompt on arrival times. After they completed installation of my mom's furnace they reviewed the furnace and thermostat with her and reassured her of their availability with any future needs and questions. They also left the work area clean and tidy. We could not have asked for any better service. God bless each of you for your kindness and excellent services!! Read Less

Horizon's visit today was its usual excellent service. I was notified ahead of time which service person would be doing the maintenance on my system, and Joel was prompt, courteous, and very respectful of my dog and cats. I highly recommend both Horizon's products, and their friendly and professional team. Read Less

Been a customer with Horizon for almost two years now and the customer service we receive has always been top notch from the service technicians to the sales department and the customer service team in the office. Recently we needed help with documentation to qualify for the Inflation Reduction Act tax credit so I spoke with Karen and she went above and beyond for us. Thanks to her work we were able to get the full $2000 tax credit! Read Less

First visit from Horizon today for our service agreement. Jesse arrived promptly and was courteous and professional. He performed his work in a timely manner and shared with me tips on how to upkeep our outside unit until our next check up in the fall. Thank you Horizon and Jesse for a job well done! Read Less

So, technician Ron came out and explained things for us about our unit. He was a nice gentleman who was clear and concise. He gave us good feedback for the care of our unit and its upkeep. He was efficient and very helpful. I would highly recommend Horizon as a dependable company with quality expertise Read Less