HVAC Service Reviews

I’ve been a customer of Horizon Heating and Air for a few years. The customer service has always been excellent and the prices are reasonable, but I’d only ever needed regular maintenance because my HVAC is fairly new. However, my heat stopped working this morning. I called the on-call line and an on-call technician named Jeff was at my house within thirty minutes. He performed a thorough analysis of the issue, located the exact cause, and implemented a complete solution. While he was here, he was professional, polite, personable, and informative. Now that I can offer a comprehensive review, I’m happy to give this company my full recommendation. 5 stars! Read Less

Very impressed! I had no heat and spoke to another company. They never called me back as promised. I called Horizon at about 2 p m. and by 4 the heater was repaired. The communication by text was excellent. Terry Vaughn and his helper did an excellent job. As a result they are coming by to give an estimate for a mini split system. Would absolutely recommend. Read Less

Aaron did an amazing job on our A/C and he’s very pleasant and personable. I highly recommend using Horizon. Aaron was able to diagnose the issue and fix it promptly. He took his time and answered our questions. I look forward to the next time our A/C goes out. lol Read Less

Horizon was great. They we're on time and informed me by text the technician was in route to my home. I'm thankful for their service and feel a lot better about this cold winter. I highly recommend their services Read Less

Had our semi annual service today. The service tech was very knowledgeable, and took the time to explain what he was doing and why. He gave me a few pointers on hiw to maintain good operations until the next scheduled service call in six months. Thanks, Horizon, for making it easy for us! Read Less