Services

It is important to keep your heating and air conditioning systems working efficiently and effectively. Poorly operating systems limit the comfort and make your home less enjoyable for your family.

Horizon Heating and Air Conditioning has licensed, bonded, professional service technicians that allow us to offer the best heating and air conditioning service in Western North Carolina.

Our friendly and courteous staff is solely dedicated to providing the best in customer service and help achieve the most comfort for your family.

With quick response times, honest estimates, and prompt service, Horizon Heating and Air Conditioning offers unmatched quality and value.

For more information about how Horizon Heating and Air Conditioning can help fulfill the heating and air conditioning needs of your home and/or business, contact us here or give us a call at 828-697-5255.

Just a note to let you know how pleased my wife and I are with both systems. Your assistance with the equipment options and the use of available space, the installation by Kevin and others, and the finish carpentry work and Nexia instruction by Dustin produced a near perfect job. And the office backup by Karen was outstanding! Everyone seemed to be focused on excellent service and customer satisfaction, both very rare these days.

Please let everyone on your team, including the behind the scenes fabrication crew in the shop, know how pleased we are with their work and customer focus!

W.K.

My wife Barbara and I wanted to let you know how satisfied we are with the service and work provided by the Horizon team that dealt with our order for two new Trane units and their installation.

Mike was our primary contact with your company and he advised us on the units that were best suited to our second home in Hendersonville and the processing and completion of our order. The units were installed by Kevin and an assistant, Ben.

We have had Trane units for many years and had many different units installed in homes that we have owned. The diligent and meticulous work done by Kevin and Ben was by far the most professional that we have experienced.

Mike has given us excellent advice as to alternative equipment choices and been most attentive and responsive in both setting up the order and its completion.

Very Satisfied Customers

Please pass my sincere thanks to Marc and Trip for the outstanding customer service and work provided to me installing our new state-of-the-art Trane heating/cooling system. As a customer we do expect the good customer service for our dollar, but these guys did better than good, they were superb. 

The one on one with Marc as he detailed our Trane options was fantastic; very professional, courteous, and knew his stuff. Made me and my wife feel very comfortable, particularly in explaining our options and how the Trane system could net us some great savings over the long term and would be a perfect fit for our home.-Wow! he was right.

Trip and his install team were as equally professional, courteous and showed great skill and pride in their work. Made our Trane fit like a glove. Trip’s hands-on-training of system operation was as equally fantastic. As a customer we like it from professionals and talk in layman terms, and he did just that.  

I know your company hires great people and you expect them to act, serve and work as I stated above, but trust me they both took this service to a different level. As Arnold the Terminator once said, “I’ll be back”, and I add to that: “I’ll bring others”.
Again, please pass on my sincere thanks to these fine employees for a job well done.

R.G.